This is happening because your default memory setting in Java Settings is too small for large medical images. You can change the setting as follows:
- Open the control panel for Windows.
- Locate and click the "Java" control panel icon.
- Within the Java control panel, select the "Java" tab.
- Click the "View" button within the "Java Runtime Settings" section.
- You should see a column named Java Runtime Parameters. In this field for your specific Java version enter the value "-Xmx512m" then click "OK".
You can confirm whether or not the change has been configured successfully by logging into CHILI/Web, clicking on Setup, selecting the "Memory" tab and looking at the value next to "Maximum memory available". If you've configured the value in step 5 above to "-Xmx512m", then you should see "Maximum memory available 508 MB".
ATTENTION MAC Users!
On a Mac: Use "Finder" to get to: Applications -> Utilities -> Java and then, Choose your Java Version and click -> Options Then add the Memory setting "-Xmx512m" no quotes. For additional performance enhancements choose the option to run Java in its own process (not in browser).